Safe Shelter

+ + Community Clean Up @ 1pm every Tues at 12 Baskets

+ + Community Clean Up @ 1pm every Tues at 12 Baskets

A collaboration between Trinity UMC, Grace Episcopal, Grace Covenant Pres. and Counterflow

Meet the Team

THANK YOU TO OUR PARTNERS

Quick Facts

  1. Fully-staffed by an trauma-informed & experienced team during open hours, from 2pm-8am daily.

  2. Prioritizing families w/minor children and welcoming BIPOC and LGBTQ+.

  3. Walk-in help available 12pm-2pm Monday - Friday.

  4. Capacity is 20 beds, creating a family atmosphere.

    • We serve minor children, so cannot accept registered sex offenders.

  5. Community Health Workers, Peer Support Specialists and a Clinician support guests with permanent housing, employment, childcare, health and other needs.

FAQs

  • Safe Shelter is a small emergency shelter designed to fill the gaps in WNC shelters. We specialize in keeping families facing homelessness together and providing a safe space for People of Color and LGBTQ+.

    Most shelters operate as men’s and women’s dormitories, so a husband and wife and children must split up in order to receive shelter. This is also typically the case for a single mother and her teenage son(s). There are also few options for single fathers.

    Safe Shelter allows families to shelter together and give space to those who have had challenges in larger shelters. Safe Shelter has grown from Trinity United Methodists Church’s (TUMC) 2021 Emergency Shelter and Winter Safe Shelter the next winter.

  • Safe Shelter is located at Home: West Asheville Community Hub, 27 Balm Grove Ave, Asheville, NC 28806.

    We share a campus with Trinity United Methodist Church, Deep Time and Umoja’s HOPE 4 the Future Program.

    We share our building, Home: West Asheville Community Hub, with Mutual Aid Wellness Collective, Home Base Barbershop, Good Vibes Consignment, Hawk Hill Learning Community, Little Field School and Lichen Practice.

  • Folks can enter the shelter by referral or come to our drop-in hours Monday through Friday from noon - 2pm.

    We use a Community Health Worker and Peer Support model to connect with our guests. Our primary goal is to connect our guests with permanent housing. Additionally, we help them achieve their goals in areas including employment, education, childcare, transportation and mental health.

    We welcome volunteers and meal donations.

  • We are grateful for the wealth of experience in our community from those who have been serving our unhoused neighbors for years. We partner and work closely with 12 Baskets; ABCCM; BeLoved; Elida Homes; Equal Plates; Homeward Bound; Haywood Street Respite, Helpmate; the Rescue Mission, Salvation Army; Umoja Health, Wellness and Justice Collective; the Veteran’s Administration, and other community providers.

    Our trained Peer Support staff, Community Health Workers or Core Team members are on-site at all times the shelter is open.

    We work with Community Paramedics to address health needs.

    We welcome volunteers from all walks.

    Counterflow LLC is supporting this initiative with participatory program design, leadership meeting facilitation, operations management and policy development, volunteer coordination and appreciation support, recruiting, training, and hiring staff, and empowerment evaluation/reporting.

  • Those in need of shelter who face barriers to traditional shelters may visit us in-person at 27 Balm Grove Ave, between 11am-2pm Monday through Friday. You may also use the “referral” button on our webpage to make a referral.

Volunteer with us!

Join us for a family-style dinner every evening at 6:30pm.

Join our weekly Community Clean Up every Tues 1-2pm, meet at 12 Baskets Cafe.

Questions? Contact katlyn@counterflowasheville.com

Donate Supplies

Most needed supplies:

  • creamer & coffee

  • cleaning wipes, cleaning products

  • laundry detergent

  • x-large trash bags

Drop off donations at Safe Shelter, Home: West Asheville Community Hub, 27 Balm Grove Ave between 11am-8pm Mon-Fri. To donate larger items, please contact katlyn@counterflowasheville.com.

Due to lack of space, we ask that ANY bedding, clothing or toys be donated to ABCCM Crisis Center, 10 Buck Shoals Rd, Arden, NC 28704 from 8:30am-4:30pm M-F. Thanks!

Safe Shelter Referrals

Make a donation